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Rival5 Technologies: Transforming Managed Cloud Communications with Vodia
In a quest for enhanced cloud communications, Rival5 Technologies Corporation partnered with Vodia, leading to a transformative shift in their managed cloud telephony solutions. Discover how this strategic transition empowered Rival5 to offer customized, feature-rich services to their clients.
Services
Managed Cloud Communications
Vertical
Telecommunications Service Provider
Reduced Costs
Features Used
Project Overview
INTRODUCTION
Rival5 Technologies Corporation ("Rival5") is a Mokena, IL-based company specializing in Managed Cloud Communications solutions. Since Rival5 was founded in 2011, the company has partnered with a variety of businesses, healthcare facilities, educational institutions – 75 percent of its business – and other entities to change the way they communicate. Rival5’s turnkey approach provides a robust, simple telecommunication solution, enabling its customers to focus on what they do best. Known for its impeccable customer service, Rival5 brings in and supports its traffic over existing internet connections and data networks - eliminating separate circuits, routers or the need to recreate topologies while providing end users with the most innovative telephony available.
Rival5 was using Enswitch, a softswitch for commercial carrier and enterprise telephony services. They couldn’t give Rival5 pay-per-seat unless it was on a scale mostly too large for its customers, which are school districts and medical offices, many of them family-owned. Rival5 was also dissatisfied with the availability of features its customers wanted, and the company couldn’t customize or develop the software itself.
Execution
Rival5 simply switched from Enswitch to Vodia – the company began with the first iteration of Vodia, Pbxnsip, then Snom One, then Vodia. Vodia gave Rival5 a per-seat license, instead of an enterprise PBX license, as well as the ability to customize and develop the software and seamless multi-tenant features.
Results and Return On Investment
Rival5 found deploying Vodia was easy and intuitive. Vodia enabled Rival5 to scale its PBX offerings in parallel with its growth. Quite simply, the company isn’t paying for anything it doesn’t use, which Rival5 considers an absolute plus.
Rival5 loves that they can pick a specific type of seat that’s reflected in the available feature sets and/or the permissions to the extensions; the company is also quite pleased with the back end, in terms of pricing.
Rival5 told Vodia the key reason they would recommend Vodia to their customers is personalized technical support:
“We get the same service from Vodia we pride ourselves on providing to our customers. Vodia is nimble, and everyone at the company knows who we are and what we do. The Vodia team is always ready to help us in any way we need. These guys are devoted to the channel.”
Are your customers looking for an easy-to-use, fairly-priced, feature-rich, robust and secure cloud phone system? Talk to us: sales@vodia.com, (617) 861-3490.
Don't take our word for it, take theirs!
Our partners love what Vodia offers them and we love them back for choosing to trust our product. Scroll through below to see some of the wonderful words they share with us!
“Your effort to provide great PBX is helping the economy recover its supply chain services.”
Rashid Jamalalldeen
“Vodia exemplifies industry leadership, and the innovative chemistry between TE-SYSTEMS/anynode and Vodia inspires great teamwork and collaboration. We believe in teamwork, and working with like-minded companies like Vodia has made it possible for us to deliver exceptional products to both customers and partners, so they can accelerate their growth with the benefits and features the combination of anynode and Vodia brings to any enterprise. It’s always great to collaborate with professionals who pride themselves on delivering the best to their clients.”
Edwin Oyakhilome
“Vodia has been a great partner of ours for years. They are collaborative, extremely responsive and one of the most competent in their fields of expertise. We are constantly seeking to extend our partnership with Vodia”
David Rouleau
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